Forms of Payment
Action Travel - Forms of Payment
Forms of Payment
 
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Payments must be received 7 days prior to reservation's check in (with exceptions to cases where the confirmation specifies a different prepayment date). Otherwise, reservations will be subject to immediate cancellation.
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Action Travel will not be responsible for reservations cancelled due to lack of payment.
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All refunds requested by customers and/or suppliers, for wire transactions errors processed on their part, will incur a $59.00 fee to cover for bank expenses on our end.
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All refunds due to be processed for reservations that have been cancelled and/or modified by the client/customer, can only be refunded using the same payment method that was used originally to pay for said reservations.
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Wire Transfer payments must be credited to our bank account within the first 3 days of being processed, without exceptions. Wire Transfers that are delayed or take longer than 3 days to be credited to our bank account, will not be valid, and account access might be suspended.
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All wire transfer payments must have sending/processing fees included/paid by the customer/client, and show “OUR” under fees section of the Swift. If wire transfer payments are received for a lesser amount (as for bank fee deductions), the difference would then be deducted from the amount to be applied to the reservation(s).
Deposits & Prepayments
1  
Direct Debits:
ACH payments, only for United States bank accounts. We register your account information
and make direct debit without any expenses.
Information required:
Bank name; Account number; Account name, and Routing & Transit.
 
Direct Debits - Terms and Conditions:
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If an ACH is processed, with prior client's authorization, and it is reversed by the bank entity (not credited to Action Travel's bank account), there will be a $59.00 administrative fee to be charged directly to the client/customer account.
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Also, in case of cancellation or modification of a reservation, which requires reimbursement to be send out via ACH, there will be a $25.00 administrative fee to be charged directly to the client/customer.
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If an ACH is processed as a credit for the client/customer, and the transaction is returned because of wrong account information provided; there will be a $25.00 administrative fee to be charged directly to the client/customer.
 
 
2  
Wire Transfers:
Action Travel Corp works with the following banks:
• Wells Fargo Bank.
Please contact accounting department for information: ar@action.travel
 
Wire Transfers - Terms and Conditions:
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In case of cancellation or modification of a reservation, which requires reimbursement to be send out via international or domestic wire transfer, there will be a $59.00 administrative fee to be charged directly to the client/customer account, besides bank fees for wire transfers that must be covered by the client/customer as well.
 
 
3  
Instant Payments by Zelle®:
Must have a bank account in the U.S. to use Zelle®
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Using your direct Bank Account access, which should allow to process payments via Zelle®, you must add as recipient contact, the email address: ar@action.travel; and assign as main contact name: ACTION TRAVEL CORP. Then, you must process the payment as indicated on the web page from your bank entity. The payment will be received within minutes of being processed.
 Zelle
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NOTE: Once payment has been processed by Zelle®, please do send proof/payment slip directly to the email address previously mentioned.
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For participating banks / financial institutions, please see list Here.
 
 
4  
Instant Payments by WISE:
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Through the WISE payment platform, you can add Action Travel's bank account information, and process payments in dollars or other foreign currencies from your country of origin, for a low and affordable fee.
Bank account information must be requested to our accounting department: ar@action.travel.
 Zelle
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NOTE: Once payment has been processed by WISE, please do send proof/payment slip directly to the email address previously mentioned.
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WISE Transfers - Terms and Conditions:
In case of cancellation or modification of a reservation, which requires reimbursement to be send out via international or domestic wire transfer,
there will be a $59.00 administrative fee to be charged directly to the client/customer account, besides bank fees for wire transfers that must be
covered by the client/customer as well.
 
 
5  
Credit Cards(*):
    Master Card     Visa   American Express Dinners Club
 
(*)In credit card transactions, charges may apply. Please contact accounting department for information: ar@action.travel
 
IMPORTANT: It is mandatory to send documentation exclusively via e-mail. It is not possible to take credit card information over phone calls.
 
 
Payment Procedure:

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Please send an e-mail to ar@action.travel, in order to process the payment. Include all the information requested below. We will send you receipt and voucher/s in less than 24 hs via email (PDF file).

 1. Credit card number + Expiration date + Security code.
 2. Full address (including telephone number & zip code) + ID number.
 3. Credit card owner's full name.


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The company that makes the reservation is responsible for making the credit card owner sign the receipt; and photocopying his ID and credit card (front and back).
These documents might be requested in case of dispute.


Credit Cards - Terms and Conditions:


1.  
In case a passenger does not recognize charges when he receives the statement, the company that made the reservation is responsible for those charges. This will include a 10% increase in concept of administrative expenses (u$s cash only).

2.  
In case we have already charged the passenger's credit card and he asks for a cancellation or reduction in services, we will retain a 10% of the amount to be refunded in concept of administrative expenses.

3.  
Action Travel will only process charges to Corporate Credit Cards of those clients with an active access to our system, and Credit Cards from Bookings/Reservations Holders exclusively.

4.  
There is a 4% fee / surcharge to be added on the final transaction amount for processing credit card payments.

 
6  
Payments using PAYPAL:
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Using your own Paypal account, payments must be sent to our account and emailed to: ap1@action.travel.
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 NOTE: Prior to sending payment via Paypal, please contact our accounting department (ar@action.travel), as to inquire for related administrative charges/expenses for using this payment method.
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In case of cancellation or modification of reservations, which requires reimbursement to be send out via Paypal, there will be a 5% administrative charge, to be deducted from the total refund amount.